Ethernet Service Outage
2020-08-31 13:53:23 - Resolved
2020-08-31 18:57:49
Carrier engineers resolved an issue affecting an exchange line card at 17:29, and we have seen affected connections come back online. If your Ethernet service is still experiencing these issues, please get in contact using the on-call service number.
2020-08-31 13:53:23
We have witnessed a number of Ethernet services go down at 12:45 this afternoon, each of them relating to a common upstream fibre carrier. These outages are currently being investigated by the upstream provider.