New Partner Portal launched

Posted November 7, 2023 by James Stapleton

Get the latest connectivity, hosting and security information for your customers with our new Partner Portal. You can see each site’s availability, latency and usage stats. For domains and websites, you can manage their DNS, email and files. But what’s really nice is you can troubleshoot specific connections with test and diagnostic tools at multiple levels. 

If you have any concerns you can immediately raise a ticket directly with our engineers with those initial diagnostic checks done and dusted. By streamlining the process in this way we expect to see swifter resolution times across the board.

We’re already working on expanding the portal’s capabilities with API access, VMware virtual environment integration and a domain registry summary. But what we’re really after is your feedback. What would be on your portal wish list? How can we make managing your customers with us a little easier?

Send me an email with your suggestions

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