We have some ultra-exciting news to tell all SMEs who want to upgrade their operations. Ultra-fast gigabit internet connections are now available in the UK, and Fastnet have been announced as an official supplier of the Government Gigabit Voucher Scheme.
Cycling helmets aren’t usually part of the Fastnet dress code, but with 6 of us gearing up to enter two teams into the Big Dog Mountain Bike challenge on Saturday 11th August, it’s wise to get the training in when we can.
Crunch are a Brighton-based company who are in the business of making people’s lives easier. They support freelancers, contractors and small businesses by giving them the tools they need to get the most out of their ventures.
“We like our ISP to have the technology and real humans available when we need them. That’s why we’ve been using Fastnet as our main internet service provider for many years.”
We’re extremely proud to announce that we are an official sponsor of Snailspace 2018 – helping to raise money for Martlets Hospice whilst spreading an important mental health message throughout Brighton.
For our third Fastnet staff profile, Luke has answered some questions about his role as Account Manager. If you currently work with Fastnet, you may have had the pleasure of dealing with Luke before.
Part two of our customer support team’s ‘most frequently asked questions’ blog is all about emails. If you’re experiencing issues with email, we recommend that you contact us. However, the below advice could be helpful if you want to fix the issue on your own.
Our award winning customer support team respond to customer questions on a daily basis. We thought it would be useful to pick out the top 5 most frequently asked questions to answer for a blog post. Three questions are regarding broadband, and two are about email. This blog is part one: Broadband.
With an industry leading NPS score of 72 for customer service, we’d like to congratulate our amazing team for all their hard work.
The second Fastnet staff profile is of Rob – our Helpdesk Lead. If you’ve ever needed help and then experienced our award winning customer support, you have Rob and his team to thank.
Posh Totty Designs are a well known hand made jewellery brand with three shops and a large online presence. They sell to customers all over the world. We spoke to Operations Manager James Ginzler about the history of the brand, and how they use Fastnet Cloud Hosting & Data Centre, Broadband and VoIP within their business.
This is the first in a series of Fastnet Staff Profiles for our blog. We think it’s important to show our customers who we are and what makes us tick. Chris bravely stepped up to be number 1.
Earlier this year, we were approached by one of our customers Brighton Dome and Brighton Festival.