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Policy & Account
Support opening hours and out-of-hours process
Our standard support hours are Monday to Friday, 09:00 to 17:30, excluding public holidays. During these hours, the Fastnet Support...
How to update billing details
If you need to update the billing details on your account, please contact our Accounts Team. For security reasons, billing...
How to request a service change
If you would like to make a change to your service, please contact your Fastnet Account Manager. Service changes may...