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How to update billing details

If you need to update the billing details on your account, please contact our Accounts Team.

For security reasons, billing changes should be requested by the account holder or an authorised contact on the account.

You can contact our Accounts Team using the details below:

Email: accounts@fastnet.co.uk
Telephone: 01273 625250

When contacting us, please include your company name, account reference if known, and a clear description of the billing details you would like to update.

Depending on the type of change requested, we may need to complete additional security checks before updating the account.

If you are unsure who the authorised contact is on your account, please contact us and we will advise on the next steps.

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