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Why Choose Fastnet?

Reliable. Flexible. Good value. There are many reasons why businesses choose Fastnet – and stay with us as they grow.

We have been helping organisations like yours get connected and stay safe online since 1995. From small businesses to public sector, we’re proud that some of our customers have been with us for over 10 years – and that many of our new clients come via word-of-mouth recommendations.

The Fastnet Promise

We take that loyalty seriously. It’s one of the reasons why we’ve always given our customers the same Fastnet promise.
It hasn’t changed in 20 years and it never will:

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We never
over-sell

No unexpected add-ons or hidden costs – we give you only what your business really needs, with clear, honest and direct advice

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No outsourced
call centres

Expert and friendly support from your own dedicated account manager at our Brighton HQ

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Supporting you today
and tomorrow

When your business needs change, we will adapt and upgrade your services seamlessly

You don’t need to take our word for it.
Here’s what some of our customers say about Fastnet…

They feel like part of our business

Pets Corner

“They feel like part of our business”

Family-run chain store Pets Corner have relied on Fastnet for their connectivity for over 10 years – from a few local shops, to the 90 stores they now operate across the UK.

“As a business, we demand the best – and the same applies to our connectivity. With Fastnet, we’ve never been let down.

If we need to call up, we deal with the same person every time. It’s easy and straightforward. We’re not really tech savvy, so it’s important that we can rely on them to fix things – and they’ve always been fantastic. The biggest compliment I can pay is that they feel like part of our business.”

Pets Corner

I can just phone them up and they get it done.

MRL Consulting Group

“I can just phone them up and they get it done.”

Executive recruitment consultants MRL depend on Fastnet for data centre hosting, firewall security, and high-speed connections to offices in the UK and Germany.

“If we need access to our servers in the Fastnet data centre, I can just ping them an email and they jump on it straight away. And when we switched our Dresden connection over to Fastnet, they sat down with us and made sure it was a smooth switchover.

That’s the best thing about dealing with Fastnet. Simplicity. I can just phone them up and they get it done.”

MRL Consulting Group

Find out why MRL have chosen Fastnet time and time again.

Read case study

Fastnet understands our Business

The Laine Pub Company Ltd

“Fastnet understands our Business”

The Laine Pub Company use Fastnet broadband in all 47 of their pubs in Brighton and London – providing a secure connection to head office and free customer wi-fi.

“Fastnet understands our business – they know where we’re coming from. Our expertise is in running pubs, not broadband connections, and we don’t want our pub managers to have to worry about IT problems. Fastnet knows that if there’s an issue, we don’t always need to hear what it is, we just need it sorted – and they do that for us.”

The Laine Pub Company Ltd

Find out how Fastnet go the extra mile for The Laine Pub Company Ltd.

Read case study

Working with Fastnet helps us win new business.

Trident

“Working with Fastnet helps us win new business.”

Trident provide professional IT support and infrastructure to businesses nationwide – and they trust Fastnet to deliver connectivity and data centre hosting to their most important clients.

“Our relationship with Fastnet is a USP for our company – partnering with them actually helps us win new business, as it means our clients get a ‘one-stop shop’.

For us, it’s a perfect partnership. Fastnet’s key strength is that you can call and get through to a real person, which means a reduced resolution time for our customers. And, we get more focus because they only deal with businesses. They’re genuinely the business ISP. ”

Trident

Everything has to be online 24/7 - it's crucial

Picturehouse Cinemas

“Everything has to be online 24/7 - it's crucial”

Independent cinema-chain Picturehouse has used Fastnet for its connectivity and data centre hosting for over 10 years – supporting round-the-clock ticket sales and connecting 700 staff with 20 cinemas across the UK.

“From customers buying tickets online, to authorising credit cards in cinemas and running our business email, everything has to be online 24/7 – it’s crucial to every Picturehouse cinema from Edinburgh to Exeter.

We have been with Fastnet for many years and haven’t been tempted to switch. They are competitive, understand our business and have grown with us. As well as meeting our needs, they’re proactive, give us excellent support – and jump through hoops to make things happen.”

Picturehouse Cinemas

We are proud of our clients

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