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VoIP

Easy internet telephony.

FastNet's hosted VoIP for business will revolutionise your communications. As well as unlimited free calls to all of your team - wherever in the world they may be - and free calls to other users of our platform, you get an overall reduction in call costs.

With FastNet's VoIP service you get:

  • Guaranteed savings on call charges
  • Freedom from PSTN and ISDN line rentals
  • No upgrade costs
  • No further capital expenditure on PBX systems
  • No equipment maintenance charges
  • Flexibility, scalability and control
  • Features added and removed as needed
  • Reduced administration costs

Benefits of VoIP from FastNet

Significant savings
Your phone bills could be smaller. By utilising the power of your internet connection, you can side-step the telephone networks and their expensive call charges.

Business-grade VoIP
FastNet focus on bringing reliable, affordable solutions to business users, and our VoIP package is no different.

Legendary customer service
Your Account Manager is easy to get hold of and ready to answer any questions you may have. No waiting, no fuss, just direct contact with a friendly human being.

Call our friendly Account Managers to find out more.

Ofcom Regulations – Emergency Services?

As part of the Ofcom mandatory industry code, introduced on 29th May 2007, we are required to advise you on access to Emergency Services. This applies specifically to your employees using a phone/softphone client connected to our Hosted VOIP

service in their home environment. The ability to make calls from a home environment, including 999 access, is dependent on their home power supply. In the event of a power failure/interruption;

it will not be possible to make any calls via our service. Our behalf of our provider, as a licensed provider of Telephony Services we also need to advise you that in the event of someone needing to call 999 services using a phone/softphone from home

connected to our network – their location information will normally be shown on our records as being their main place of work e.g. usual office. We are required under our operating licence to provide this location information to the emergency services in the event of a 999 call. This is to assist them when calls are incomplete and address details have not been provided. Your system administrator can update the location information each time an employee changes location.

What our clients say …

“FastNet provide a leased line service for the Tourism South East headquarters. We also have a large number of regional offices and home users, all with very different needs. As a Tourist Board our sites are often very remote, and FastNet have been fantastic at listening to and understanding our business needs, and responding accordingly. As the number of our sites grew, we leaned heavily on FastNet but found the service approachable and friendly from day one. We have always received first rate support, including some very late nights working to help us achieve particular project targets! A big thank you to everyone who answers the phone – our perception is that no one at all at FastNet plays the ‘not my job’ game. It doesn’t matter who you speak to, they are all 100% friendly, and 100% take responsibility for organizing an appropriate response, whatever the query!” Karl Appleby, IT Support Analyst, Tourism South East

More about our Partners

Contact Us

If you have any questions
about our products, call our
Account Managers on
01273 662 888
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